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Device Setup

Before using Shipedge Warehouse Pro, you need to set up your Android device properly. This includes checking system requirements, granting necessary permissions, and configuring initial warehouse settings. Proper device setup ensures the app works correctly and all features are available.

This guide covers everything you need to prepare your device for warehouse operations.

System Requirements

Section titled “System Requirements”

Your Android device must meet these requirements:

  • Minimum Android version: Android 5.0
  • Target Android version: Android 14
  • Storage: At least 100 MB free space for the app and data
  • Internet connection: Required for login and data synchronization
  • Hardware: Camera (optional but recommended)

Required Permissions

Section titled “Required Permissions”

The app needs several permissions to work properly. You’ll be prompted to grant these when you first use related features:

Essential Permissions

Section titled “Essential Permissions”
  • Internet: Required for connecting to Shipedge servers
  • Network State: Checks if you’re connected to the internet
  • WiFi State: Manages WiFi connections
Section titled “Optional but Recommended Permissions”
  • Camera: For taking photos and scanning barcodes
  • Storage: For saving photos and app data

The app requests permissions when needed. Grant all permissions for the best experience.

First-Time Setup

Section titled “First-Time Setup”

When you open the app for the first time, you’ll see a setup window asking for warehouse information.

  1. Open Shipedge Warehouse Pro

    Tap the app icon to launch it. The app checks for existing settings.

  2. Enter warehouse name

    If this is your first time, you’ll see a dialog asking for warehouse information. Enter your warehouse name in the first field.

  3. Enter warehouse key

    Enter your warehouse key in the second field. This key is provided by your administrator.

  4. Complete setup

    Tap OK to save your settings. The app verifies your warehouse information with the server.

  5. Start using the app

    Once verified, you can log in and start using the app.

Warehouse Settings

Section titled “Warehouse Settings”

The main settings window lets you configure your warehouse connection:

Warehouse Name

Section titled “Warehouse Name”

Field: “Enter name of warehouse”

Purpose: Your warehouse identifier. This must match your warehouse name in the Shipedge system.

Example: If your warehouse URL is https://mywarehouse.shipedge.com, enter mywarehouse.

Important: The warehouse name is case-sensitive. Enter it exactly as it appears in your Shipedge account.

Warehouse Key

Section titled “Warehouse Key”

Field: “Enter key of warehouse”

Purpose: Security key that authenticates your device with the warehouse server.

Where to find: Your warehouse administrator provides this key. It’s unique to your warehouse.

Auto-fill: If you’ve configured this warehouse before on the same device, the app may auto-fill the key when you enter the warehouse name.

External Order# Setting

Section titled “External Order# Setting”

Option: “External order# (integration required)”

Choices:

  • Yes: Enable external order number integration
  • No: Disable external order number integration (default)

Purpose: Controls whether the app uses external order numbers from integrated systems. Only enable this if your warehouse uses external order number integration.

When to use: Enable this if your warehouse integrates with external systems (like e-commerce platforms) that use their own order numbers.

Device Information

Section titled “Device Information”

The app collects and uses this device information:

  • Device Serial: Unique identifier for your device (Android ID)
  • App Version: Current version of Shipedge Warehouse Pro
  • System Version: Your device’s Android version
  • Device Model: Your device’s make and model

This information is used for device registration and troubleshooting.

💡 Best Practices

Section titled “💡 Best Practices”

Grant all permissions

Allow all requested permissions when prompted. The app needs these permissions to function properly.

Check internet connection

Make sure you have a stable internet connection before setting up. The app needs to verify your warehouse with the server.

Free up storage

Keep at least 100 MB free on your device. The app needs space for data and photos.

Troubleshooting

Section titled “Troubleshooting”

Cannot Enter Warehouse Name

Section titled “Cannot Enter Warehouse Name”

Problem: The setup window doesn’t appear or you can’t enter information.

Solution:

  • Close and reopen the app
  • Make sure you have internet connection
  • Check that your device meets minimum requirements
  • Clear app data and try again (Settings → Apps → Shipedge Warehouse Pro → Clear Data)

Warehouse Verification Fails

Section titled “Warehouse Verification Fails”

Problem: You see “No connection to internet or error on warehouse name” after entering warehouse information.

Solution:

  • Check your internet connection
  • Verify the warehouse name is correct (case-sensitive)
  • Verify the warehouse key is correct
  • Contact your administrator to confirm your warehouse is active
  • Try again after a few minutes

Changing Warehouse Settings

Section titled “Changing Warehouse Settings”

If you need to change your warehouse settings:

  1. Go to device Settings → Apps → Shipedge Warehouse Pro
  2. Tap Clear Data (this removes all app data including warehouse settings)
  3. Reopen the app
  4. Enter your new warehouse name and key
Section titled “Related Documentation”