Catch Errors Early
Find mistakes before orders ship. Verify products and quantities to prevent shipping errors.
Quality Control Overview
The Quality Control feature lets you verify packed orders before they ship. You check products, bins, and quantities to ensure orders are correct. This helps catch errors before orders leave the warehouse.
What is Quality Control?
Section titled “What is Quality Control?”Quality Control is the process of checking packed orders to make sure they’re correct before shipping. You verify that the right products are in the right quantities and that everything matches the order.
Main purpose:
- Verify packed orders before shipping
- Check products, bins, and quantities
- Find missing or incorrect items
- Ensure order accuracy
- Handle serial number tracking
- Manage packaging and boxes
Why Use Quality Control?
Section titled “Why Use Quality Control?”Ensure Order Accuracy
Make sure orders have the right products in the right quantities. Keep customers happy with accurate shipments.
Multiple Load Options
Load orders by Shipping#, Tray#, or Container ID. Choose the method that fits your workflow.
Track Missing Items
Identify missing or incorrect items quickly. The app helps you find and fix problems before shipping.
How to Access Quality Control
Section titled “How to Access Quality Control”-
Open the Main Menu
From the login screen, sign in with your credentials. You’ll see the main menu with all available features.
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Select Quality Control
Tap the Quality Control icon in the main menu. The app checks your user permissions and opens the Quality Control screen.
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Load an Order
Enter or scan a Shipping#, Tray#, or Container ID to load an order for verification.
Quality Control Screen Overview
Section titled “Quality Control Screen Overview”The Quality Control screen (QualityControl.java) shows:
Main elements:
- Search field: Enter or scan Shipping#, Tray#, Container ID, Bin, Product ID, UPC, or SKU
- Load mode options: Choose Ship#, Tray#, or Container ID (in toolbar menu)
- OK button: Process your entry after entering order information
- New button: Clear the current order and start fresh
- Product list: Shows products that need verification
- Packaging display: Shows current packaging information
- Camera icon: Tap to use the device camera for barcode scanning
Information shown for each product:
- Order ID
- Bin location
- Product details (SKU, description, UPC)
- Quantity ordered
- Quantity picked
- Location
- Serial numbers (if required)
- Lot and expiration date
- UOM (Unit of Measure)
- Packaging information
Loading Modes
Section titled “Loading Modes”Quality Control offers three ways to load orders:
Ship# Mode
Section titled “Ship# Mode”How it works:
- Enter or scan a Shipping# to load an order
- Verify all products for that shipment
- Check quantities and products match the order
Best for: Standard order verification by shipping number
Hint: “Enter Shipping#“
Tray# Mode
Section titled “Tray# Mode”How it works:
- Enter or scan a Tray# to load an order
- Verify products in that tray
- Check tray contents match the order
Best for: Tray-based picking and verification
Hint: “Enter tray#“
Container ID Mode
Section titled “Container ID Mode”How it works:
- Enter or scan a Container ID to load an order
- Verify products in that container
- Check container contents match the order
Best for: Container-based shipping and verification
Hint: “Enter Container id”
Basic Workflow
Section titled “Basic Workflow”The quality control process follows these steps:
- Choose load mode: Select Ship#, Tray#, or Container ID from the toolbar menu
- Load order: Enter or scan the Shipping#, Tray#, or Container ID
- View product list: See all products that need verification
- Verify products:
- Scan or enter Bin, Product ID, UPC, or SKU
- The app matches scanned items to the order
- Verify quantities match
- Handle serial numbers if required
- Handle issues: Address missing items or discrepancies
- Complete: Finish verification and move to the next order
Key Features
Section titled “Key Features”Product Verification
Section titled “Product Verification”Verify products by scanning or entering:
- Bin: Scan the bin location to verify products
- Product ID: Enter or scan the product ID
- UPC: Scan the UPC barcode
- SKU: Enter or scan the SKU
The app matches what you scan to the order and shows if it’s correct.
Missing Items Tracking
Section titled “Missing Items Tracking”If products are missing or incorrect:
- The app identifies missing items
- Shows which items need attention
- Helps you find and fix problems
- Tracks discrepancies for reporting
Serial Number Tracking
Section titled “Serial Number Tracking”If products require serial numbers:
- Scan each serial number as you verify
- The app verifies serials are correct
- Track which serials go with which orders
- Ensure serial numbers match the order
Packaging Management
Section titled “Packaging Management”Manage packaging during verification:
- See current packaging information
- Change packaging if needed
- Handle multiple boxes per order
- Track packaging status
Pending Work
Section titled “Pending Work”If you have unfinished verification work:
- The app shows pending work when you return
- Resume verification where you left off
- Complete unfinished orders before starting new ones
Label Ready and Labels Out Verify
Section titled “Label Ready and Labels Out Verify”Access additional quality control features:
- Label ready: Process labels that are ready for verification
- Labels out verify: Verify labels that have been printed
What Happens After Verification
Section titled “What Happens After Verification”When you complete verification:
- The app records verification results
- Order status updates in the system
- Missing items are tracked
- Packaging information is updated
- Data syncs with the server
💡 Best Practices
Section titled “💡 Best Practices”Verify Before Shipping
Always verify orders before they ship. This catches errors early and prevents customer complaints.
Check Quantities Carefully
Verify quantities match the order. Make sure you’re checking the right amount of each product.
Scan Bins and Products
Use scanning to verify products quickly. Scanning is faster and more accurate than manual checking.
Handle Missing Items
Address missing items immediately. Find and fix problems before completing verification.
Complete Serial Tracking
If products require serial numbers, scan all serials before completing verification. This ensures accurate tracking.
Use the Right Mode
Choose the load mode that matches your workflow. Ship# for orders, Tray# for trays, Container ID for containers.
Related Features
Section titled “Related Features”Next Steps:
- Quality Control Process - Detailed step-by-step guide for verifying orders
- Picking Overview - Learn about the picking process that comes before quality control
- Bluetooth Scanner Setup - Set up your Bluetooth scanner for faster verification
- Main Menu Navigation - Understand how to navigate between features
Technical Details
Section titled “Technical Details”Activity: QualityControl.java
Layout: qualitycontrolview.xml
Toolbar: toolbar_qc.xml
List Layout: listqc.xml
The Quality Control feature connects to the Shipedge server to:
- Load orders for verification
- Verify products and quantities
- Track missing items
- Handle serial number tracking
- Update packaging information
- Sync verification results in real time
Note: Quality Control requires an active internet connection to load orders and sync verification results. Some operations may be queued for sync if the connection is temporarily unavailable.