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Quality Control Overview

The Quality Control feature lets you verify packed orders before they ship. You check products, bins, and quantities to ensure orders are correct. This helps catch errors before orders leave the warehouse.

Quality Control Screen

What is Quality Control?

Section titled “What is Quality Control?”

Quality Control is the process of checking packed orders to make sure they’re correct before shipping. You verify that the right products are in the right quantities and that everything matches the order.

Main purpose:

  • Verify packed orders before shipping
  • Check products, bins, and quantities
  • Find missing or incorrect items
  • Ensure order accuracy
  • Handle serial number tracking
  • Manage packaging and boxes

Why Use Quality Control?

Section titled “Why Use Quality Control?”

Catch Errors Early

Find mistakes before orders ship. Verify products and quantities to prevent shipping errors.

Ensure Order Accuracy

Make sure orders have the right products in the right quantities. Keep customers happy with accurate shipments.

Multiple Load Options

Load orders by Shipping#, Tray#, or Container ID. Choose the method that fits your workflow.

Track Missing Items

Identify missing or incorrect items quickly. The app helps you find and fix problems before shipping.

How to Access Quality Control

Section titled “How to Access Quality Control”

Quality Control Menu

  1. Open the Main Menu

    From the login screen, sign in with your credentials. You’ll see the main menu with all available features.

  2. Select Quality Control

    Tap the Quality Control icon in the main menu. The app checks your user permissions and opens the Quality Control screen.

  3. Load an Order

    Enter or scan a Shipping#, Tray#, or Container ID to load an order for verification.

Quality Control Screen Overview

Section titled “Quality Control Screen Overview”

The Quality Control screen shows:

Main elements:

  • Search field: Enter or scan Shipping#, Tray#, Container ID, Bin, Product ID, UPC, or SKU
  • Load mode options: Choose Ship#, Tray#, or Container ID (in toolbar menu)
  • OK button: Process your entry after entering order information
  • New button: Clear the current order and start fresh
  • Product list: Shows products that need verification
  • Packaging display: Shows current packaging information
  • Camera icon: Tap to use the device camera for barcode scanning

Information shown for each product:

  • Order ID
  • Bin location
  • Product details (SKU, description, UPC)
  • Quantity ordered
  • Quantity picked
  • Location
  • Serial numbers (if required)
  • UOM (Unit of Measure)
  • Packaging information

Basic Workflow

Section titled “Basic Workflow”

The quality control process follows these steps:

  1. Choose load mode: Select Ship#, Tray#, or Container ID from the toolbar menu
  2. Load order: Enter or scan the Shipping#, Tray#, or Container ID
  3. View product list: See all products that need verification
  4. Verify products:
    • Scan or enter Bin, Product ID, UPC, or SKU
    • The app matches scanned items to the order
    • Verify quantities match
    • Handle serial numbers if required
  5. Handle issues: Address missing items or discrepancies
  6. Complete: Finish verification and move to the next order

Key Features

Section titled “Key Features”

Product Verification

Section titled “Product Verification”

Verify products by scanning or entering:

  • Bin: Scan the bin location to verify products
  • Product ID: Enter or scan the product ID
  • UPC: Scan the UPC barcode
  • SKU: Enter or scan the SKU

The app matches what you scan to the order and shows if it’s correct.

Missing Items Tracking

Section titled “Missing Items Tracking”

If products are missing or incorrect:

  • The app identifies missing items
  • Shows which items need attention
  • Helps you find and fix problems
  • Tracks discrepancies for reporting

Serial Number Tracking

Section titled “Serial Number Tracking”

If products require serial numbers:

  • Scan each serial number as you verify
  • The app verifies serials are correct
  • Track which serials go with which orders
  • Ensure serial numbers match the order

Packaging Management

Section titled “Packaging Management”

Manage packaging during verification:

  • See current packaging information
  • Change packaging if needed
  • Handle multiple boxes per order
  • Track packaging status

Pending Work

Section titled “Pending Work”

If you have unfinished verification work:

  • The app shows pending work when you return
  • Resume verification where you left off
  • Complete unfinished orders before starting new ones

Label Ready and Labels Out Verify

Section titled “Label Ready and Labels Out Verify”

Access additional quality control features:

  • Label ready: Process labels that are ready for verification
  • Labels out verify: Verify labels that have been printed

💡 Best Practices

Section titled “💡 Best Practices”

Check Quantities Carefully

Verify quantities match the order. Make sure you’re checking the right amount of each product.

Scan Bins and Products

Use scanning to verify products quickly. Scanning is faster and more accurate than manual checking.

Handle Missing Items

Address missing items immediately. Find and fix problems before completing verification.

Complete Serial Tracking

If products require serial numbers, scan all serials before completing verification. This ensures accurate tracking.

Use the Right Mode

Choose the load mode that matches your workflow. Ship# for orders, Tray# for trays, Container ID for containers.

Section titled “Related Features”

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