Settings Overview

Introduction

The Settings in Shipedge Warehouse Pro let you configure your warehouse connection and preferences. Settings are stored locally on your device and control how the app connects to your warehouse server and behaves during operations.

Most settings are configured during initial setup, but you can change them if needed. Proper settings ensure the app connects correctly to your warehouse and works as expected.

When Settings Appear

Settings appear automatically in two situations:

1. First-time setup: When you open the app for the first time, a settings window appears asking for warehouse information.

2. No settings found: If the app can’t find saved settings, it shows the settings window again.

You cannot skip the settings window on first use - you must enter warehouse information to continue.

Warehouse Settings

The main settings window lets you configure your warehouse connection:

Warehouse Name

Field: “Enter name of warehouse”

Purpose: Your warehouse identifier. This must match your warehouse name in the Shipedge system.

Example: If your warehouse URL is https://mywarehouse.shipedge.com, enter mywarehouse.

Important: The warehouse name is case-sensitive. Enter it exactly as it appears in your Shipedge account.

Warehouse Key

Field: “Enter key of warehouse”

Purpose: Security key that authenticates your device with the warehouse server.

Where to find: Your warehouse administrator provides this key. It’s unique to your warehouse.

Auto-fill: If you’ve configured this warehouse before on the same device, the app may auto-fill the key when you enter the warehouse name.

External Order# Setting

Option: “External order# (integration required)”

Choices:

• Yes: Enable external order number integration
• No: Disable external order number integration (default)

Purpose: Controls whether the app uses external order numbers from integrated systems. Only enable this if your warehouse uses external order number integration.

When to use: Enable this if your warehouse integrates with external systems (like e-commerce platforms) that use their own order numbers.

How to Configure Settings

1. Open the app

   Tap the Shipedge Warehouse Pro icon. If this is your first time, the settings window appears automatically.

2. Enter warehouse name

   Type your warehouse name in the “Enter name of warehouse” field. Make sure it matches your warehouse name exactly.

3. Enter warehouse key

   Type your warehouse key in the “Enter key of warehouse” field. If you’ve used this warehouse before, the key may auto-fill.

4. Choose external order setting

   Select Yes or No for external order number integration. Most users should select No unless specifically told otherwise.

5. Save settings

   Tap Proceed to save your settings. The app verifies your warehouse information with the server.

6. Wait for verification

   You’ll see “Verifying warehouse” while the app checks your settings. This may take a few seconds.

7. Start using the app

   Once verified, you can log in and start using the app.

Settings Window Buttons

The settings window has three buttons:

• Signup: Opens the Shipedge signup page in your browser. Use this if you need to create a new warehouse account.

• Cancel: Closes the settings window. If you haven’t configured settings before, a message appears saying “The first time should insert name of warehouse” and you must configure settings to continue.

• Proceed: Saves your settings and verifies them with the server. This button is enabled after you enter the warehouse name.

What Settings Are Stored

The app stores these settings in a local database:

• Warehouse name: Your warehouse identifier
• Warehouse key: Authentication key
• Status: Active warehouse status (ON/OFF)
• External order: Whether external order integration is enabled (Y/N)
• Tray: Tray number for quality control (set by server after login)
• Capacity: Capacity setting (set by server after login)
• Login date: Date of last login

Settings are stored locally on your device. Each device needs its own configuration.

Multiple Warehouse Support

You can configure multiple warehouses on the same device:

• Each warehouse is stored separately in the settings database
• Only one warehouse can be active (status=‘ON’) at a time
• When you switch warehouses, the app sets the new one to ON and others to OFF
• The app remembers warehouse keys for warehouses you’ve used before

Changing Settings

To change your warehouse settings:

1. Clear app data

   Go to device Settings → Apps → Shipedge Warehouse Pro → Storage → Clear Data.

2. Reopen the app

   The settings window appears again.

3. Enter new settings

   Enter your new warehouse name, key, and external order preference.

4. Save and verify

   Tap Proceed to save and verify the new settings.

Data Loss Warning

Clearing app data removes all local settings, saved data, and preferences. You’ll need to reconfigure everything and may need to re-sync data from the server.

Additional User Preferences

Some modules store their own preferences using SharedPreferences:

• Load & Move: Remembers category selections and location preferences
• Module-specific: Each module may remember your last selections or preferences

These preferences are separate from warehouse settings and don’t affect your warehouse connection.

Settings Verification

After you save settings, the app verifies them by:

1. Connecting to https://[warehouse].shipedge.com
2. Sending your warehouse name, key, and device serial number
3. Receiving confirmation and user permissions from the server

If verification fails, you’ll see an error message:

• “No connection to internet or error on warehouse name” - Check your internet connection and warehouse name
• “Error please try again” - Server error, try again later

💡 Best Practices

Keep settings accurate

Double-check your warehouse name and key before saving. Incorrect settings prevent the app from connecting.

Contact administrator

If you don’t know your warehouse key, contact your warehouse administrator. They can provide the correct key.

Default external order setting

Most users should leave external order integration set to “No” unless specifically required for integrations.

Backup before clearing

Before clearing app data to change settings, make sure you’ve synced important work to the server.

Troubleshooting Settings

Settings Window Won’t Close

Problem: You tap Cancel but the settings window stays open or shows a message.

Solution: You must configure settings at least once. Enter warehouse name and key, then tap Proceed. You cannot skip initial setup.

Warehouse Verification Fails

Problem: You see “No connection to internet or error on warehouse name” after tapping Proceed.

Solutions:

• Check your internet connection
• Verify the warehouse name is correct (case-sensitive)
• Verify the warehouse key is correct
• Contact your administrator to confirm your warehouse is active
• Try again after a few minutes

Settings Lost After Update

Problem: Settings disappear after updating the app.

Solution: This shouldn’t happen normally. If it does:

• Settings are stored in local database and should persist through updates
• If settings are lost, reconfigure them using the steps above
• Contact support if the problem continues

Can’t Remember Warehouse Key

Problem: You need to reconfigure but don’t remember your warehouse key.

Solution:

• Contact your warehouse administrator
• They can provide your warehouse key
• If you’ve used the warehouse on this device before, the key may auto-fill when you enter the warehouse name

Related Documentation

• Device Setup: Initial device configuration including settings
• Login & Authentication: How to log in after configuring settings
• Account Access: Understanding user accounts and permissions