Skip to content

User Preferences

User Preferences in Shipedge Warehouse Pro control how the app behaves for your account. Some preferences come from the server based on your user account and permissions, while others are stored locally on your device to remember your selections.

Most preferences are set automatically and don’t require manual configuration. The app remembers your choices and applies them to make your work faster and easier.

There are two types of preferences in the app:

These preferences come from the Shipedge server when you log in. They’re based on your user account, warehouse configuration, and permissions. You cannot change these directly in the app - they’re controlled by your warehouse administrator.

These preferences are stored on your device and remember your selections within specific modules. The app saves them automatically when you make choices, so you don’t need to configure them manually.

These preferences are set by your warehouse administrator and come from the server:

Double Pick: Controls whether you can pick items twice in a single order. Set to “yes” or “no” by your administrator.

Pick Route: Determines how picking routes work:

  • “bin”: Pick by bin location (default)
  • “location”: Pick by warehouse location

This affects how the Picking module organizes your picking tasks.

Tray: Controls whether Quality Control uses tray numbers:

  • 0: Tray not used
  • 1: Tray used

This setting comes from the warehouse configuration and affects how QC operations work.

Capacity: Capacity setting for operations. Set by your warehouse administrator.

Activity List: List of modules you can access. Your administrator controls which modules are available to your account.

Available modules include:

  • Wall
  • Inventory control
  • Pick and pack
  • Quality control
  • Cycle count
  • Blind count
  • Returns
  • Replenishments
  • Labels out verify
  • Label ready
  • Transfers
  • Project Clock
  • Lpn
  • Load and move

Recount: Controls recount behavior in Cycle Count. Set to “1” (enabled) or other values by your administrator.

Batch Serial: Controls whether serial numbers are processed in batches. Default is true.

These preferences are stored on your device and remember your choices:

Category Selection: The app remembers if you’ve selected product categories before in the Put Away module. This preference (click_cat) helps streamline the category selection process.

New Load Status: Tracks whether you’re working on a new load in the Put Away module. This helps the app know when to refresh data.

Local preferences are saved automatically when you:

  • Select categories in Load & Move
  • Start new operations in modules
  • Make choices that affect module behavior

You don’t need to manually set these - the app handles them automatically.

When you log in, the app:

  1. Receives your user preferences from the server
  2. Applies them to your session
  3. Controls which modules you can access
  4. Sets up picking routes and other operational settings

As you work:

  1. The app remembers your local preferences
  2. Applies them to streamline your workflow
  3. Saves new preferences when you make choices
  • Server preferences: Stored in memory during your session. They’re reloaded each time you log in.
  • Local preferences: Stored in SharedPreferences on your device. They persist between app sessions.

Most preferences work behind the scenes, but you can see their effects:

Your available modules appear in the main menu. If a module doesn’t appear, you don’t have permission for it.

You can see your picking route preference in action:

  • If pickRoute is “bin”, picking organizes by bin locations
  • If pickRoute is “location”, picking organizes by warehouse locations

In Quality Control, the tray option appears or doesn’t based on your tray preference:

  • Tray number field appears if tray is 1
  • Tray number field is hidden if tray is 0

Understand your permissions

Know which modules you can access. If you need access to a module, contact your administrator.

Let preferences work

Don’t try to manually change server preferences. They’re set by your administrator for a reason.

Local preferences are automatic

Local preferences save automatically. You don’t need to configure them - just use the app normally.

Contact administrator for changes

If you need to change server-managed preferences (like pick route or tray settings), contact your warehouse administrator.

You cannot change server-managed preferences in the app. To change them:

  1. Contact your warehouse administrator
  2. Explain what preference you need changed
  3. They’ll update it in the Shipedge system
  4. The change takes effect the next time you log in

Local preferences reset automatically in some cases:

  • When you clear app data
  • When preferences are no longer needed
  • When modules reset their state

You generally don’t need to manually reset local preferences - they work automatically.

What it does: Controls how picking tasks are organized.

Values:

  • “bin”: Organizes picking by bin locations. You’ll see bins listed in order.
  • “location”: Organizes picking by warehouse locations. You’ll see locations listed in order.

How to tell which you have: Look at how picking tasks are organized when you start picking. The organization method shows your route preference.

What it does: Controls whether tray numbers are used in Quality Control.

Values:

  • 0: Tray numbers not used. Tray field is hidden in QC.
  • 1: Tray numbers used. Tray field appears in QC.

How to tell which you have: Open Quality Control. If you see a tray number field, your preference is 1. If you don’t see it, your preference is 0.

What it does: Controls which modules you can access.

How to tell what you have: Check the main menu. Only modules you have permission for appear as options.

If a module is missing: You don’t have permission for it. Contact your administrator to request access.

Problem: A module doesn’t appear in the main menu.

Solution: You don’t have permission for that module. Contact your warehouse administrator to request access.

Problem: Preferences seem incorrect or not applied.

Solutions:

  • Log out and log back in to reload server preferences
  • Restart the app to refresh local preferences
  • Contact your administrator if server preferences seem wrong

Problem: The app forgot your category selections or other local preferences.

Solution: This can happen if app data is cleared or the app is reinstalled. Just make your selections again - the app will remember them.