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Sync Settings

Sync Settings in Shipedge Warehouse Pro manages how your device synchronizes data with the Shipedge server. The app stores data locally and syncs it to the server to keep your warehouse records up to date.

Sync happens automatically when you perform actions, but you can also sync manually when needed. Understanding sync helps ensure your data is always current and nothing gets lost.

Why Sync Matters

Section titled “Why Sync Matters”

Keep Data Current

Sync ensures your warehouse records match what’s on the server. Other users see your updates immediately after sync.

Prevent Data Loss

If your device loses connection or crashes, synced data is safe on the server. Unsynced data stays on your device until you sync.

Track Progress

Sync records when work was completed. This helps track productivity and resolve timing questions.

Complete Operations

Some operations require sync to finish. The app shows alerts when sync is needed to complete your work.

Understanding Sync Status

Section titled “Understanding Sync Status”

The app shows sync status in different ways:

Sync Alert Flag

Section titled “Sync Alert Flag”

A red alert flag appears next to the Sync button when you have data waiting to sync. This happens in the Project Clock module.

What triggers the alert:

  • You have project time entries with status “Sync” in the local database
  • The app checks automatically when you open Time Tracking
  • The alert disappears after successful sync

What the alert means:

  • You have pending data that needs to sync
  • Click the Sync button to send data to the server
  • The alert updates automatically after sync completes

Sync Button

Section titled “Sync Button”

The Sync button lets you manually sync pending data. It’s located in the Project Clock screen.

When to use:

  • The alert flag is visible (red flag next to Sync button)
  • You want to ensure all data is synced before closing the app
  • You’re switching between projects and want to sync current work

What happens:

  • The app collects all pending sync data
  • Sends it to the server in a single request
  • Updates local records based on server response
  • Hides the alert flag when sync completes successfully

How to Sync Data

Section titled “How to Sync Data”

  1. Open Project Clock

    Navigate to Project Clock from the main menu. The app checks for pending sync automatically when the screen loads.

  2. Check for Sync Alert

    Look at the top of the screen. If you see a red alert flag next to the Sync button, you have data waiting to sync.

  3. Tap Sync Button

    Tap the Sync button to start syncing. The app collects all pending data and sends it to the server.

  4. Wait for Completion

    The sync happens in the background. Wait a few seconds for it to complete. The alert flag disappears when sync finishes successfully.

  5. Verify Sync Status

    If the alert flag is gone, your data synced successfully. If it’s still visible, check your internet connection and try again.

Sync Status Indicators

Section titled “Sync Status Indicators”

The app uses different status values to track sync:

Sync

Data is waiting to sync. This appears in local database records that haven’t been sent to the server yet.

Alert Flag Visible

Red flag appears when you have records with “Sync” status. Tap Sync button to send data.

Alert Flag Hidden

No pending sync. All data is synced and up to date with the server.

Best Practices

Section titled “Best Practices”

Sync Regularly

Sync your data regularly, especially before closing the app or switching devices. This prevents data loss and keeps records current.

Check Alert Flag

Always check for the alert flag when opening Time Tracking. If it’s visible, sync before starting new work.

Stable Connection

Ensure you have a stable internet connection before syncing. Poor connections can cause sync failures.

Wait for Completion

Wait for sync to complete before closing the app. The alert flag disappearing confirms successful sync.

Sync After Changes

Sync after making important changes or completing projects. Don’t rely only on automatic checks.

Troubleshooting

Section titled “Troubleshooting”

Alert Flag Won’t Disappear

Section titled “Alert Flag Won’t Disappear”

Problem: You tapped Sync, but the alert flag is still visible.

Solutions:

  • Check your internet connection - sync requires an active connection
  • Wait a few seconds - sync may still be processing
  • Tap Sync again - sometimes a second attempt resolves issues
  • Restart the app - this refreshes sync status checks

Sync Button Doesn’t Work

Section titled “Sync Button Doesn’t Work”

Problem: Tapping Sync doesn’t do anything.

Solutions:

  • Verify you have pending data - if alert flag isn’t visible, there’s nothing to sync
  • Check internet connection - sync requires network access
  • Restart the app - this refreshes the sync functionality
  • Check device storage - low storage can prevent sync operations

Multiple Sync Attempts Needed

Section titled “Multiple Sync Attempts Needed”

Problem: You need to tap Sync multiple times before it works.

Solutions:

  • Check connection stability - unstable connections cause partial syncs
  • Sync smaller batches - if you have many pending records, sync may timeout
  • Contact support - if this happens regularly, there may be a server issue
Section titled “Related Features”

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